Objective: Prioritize the safeguarding of data and user information while ensuring services are accessible to all users, regardless of their abilities.
Practical Application: Service providers should follow these guidelines:
- Implement robust security measures to protect against unauthorized access and data breaches.
- Conduct regular security audits and vulnerability assessments to identify and address potential security risks.
- Develop and implement a comprehensive incident response plan to effectively manage and mitigate security breaches.
- Enforce the use of multi-factor authentication for accessing AI systems and sensitive data.
- Ensure compliance with all relevant data privacy laws and regulations, such as GDPR, CCPA, FERPA and HIPAA.
- Provide users with control over their data, including options to access, modify, and delete their personal information.
- Clearly communicate data collection, storage, and usage practices to users.
- Retain data only for as long as necessary for the intended purpose, and securely delete data when no longer needed.
- Ensure that all user interfaces and experiences meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 standards, promoting inclusivity.
- Offer training and resources to help developers create accessible AI applications
- Provide easy-to-use channels for users to report accessibility issues and suggest improvements.
Outcome: A secure and private environment that respects user data and is accessible to a diverse user base, reinforcing the organization’s commitment to inclusivity and data protection.
Guidelines for Users
Guidelines for Organizations
- Security, Privacy, and Accessibility