Solutions-Development

Solutions Development

We launched the Joint Innovation in AI Team (JIAIT) to move campus AI work from isolated pilots to coordinated, reusable, and responsible solutions, using a test-and-scale approach while upskilling staff across units.

Have a project idea, workflow problem, or pilot opportunity? Bring it to JIAIT for review and collaboration.

Our Approach

JIAIT is a collaborative model for AI solution development based on shared staff, shared learning, and shared tools. We focus on high-impact administrative use cases that are practical to test now and reusable across campus later.

High Impact

Reduce repetitive administrative effort.

Responsible

Human-in-the-loop and privacy-aware.

Reusable

Built once, then adapted across units.

Capacity-Building

Upskills campus staff while projects mature.

What we’re building now:

Active pilots and prototypes designed to be tested, refined, and scaled.

ACES Advising Chatbot

Pilot chatbot designed to support student advising with fast, consistent answers.

  • Being tested with real student questions to refine accuracy and tone.
  • Helps guide students to policies, deadlines, and campus resources.
  • Reduces routine advising load while improving access to information.

College of Education Internal Agent

Internal AI assistant supporting faculty and staff with day-to-day tasks.

  • Helps locate policies, documents, and key administrative information.
  • Designed to streamline workflows and reduce time spent searching for answers.
  • Actively piloted within the College to identify high-value use cases.

IT Support Agent

AI-powered support tool to assist with common IT questions and issues.

  • Provides quick guidance on troubleshooting, access, and services.
  • Intended to complement, not replace, human IT support teams.
  • Early testing focuses on accuracy, escalation paths, and user trust.

PDF Accessibility Remediation Tool

Tool to help identify and remediate accessibility issues in PDF documents.

  • Supports compliance with accessibility standards and inclusive practices.
  • Aims to reduce manual remediation time for staff and content creators.
  • Currently in prototype testing with real institutional documents.

HR Resume Review Pilot

Pilot tool to assist HR teams with initial resume review and screening.

  • Helps surface relevant qualifications while reducing manual effort.
  • Designed to support fair, consistent, and transparent review processes.
  • Testing focuses on workflow fit, bias safeguards, and usability.

Agent Development Blueprint

Practical framework for designing, building, and governing AI agents.

  • Captures lessons learned from early pilots and prototypes.
  • Supports repeatable, responsible AI development across units.
  • Intended as a shared resource to help teams move from ideas to impact.

Prompt Library

A shared collection of tested, real-world prompts drawn from active pilots.

  • Curated prompt examples used in real campus AI projects.
  • Organized by use case including advising, HR, IT, communications, and administration.
  • Designed to promote effective, responsible AI use.
  • Continually refined based on real-world testing and feedback.


JIAIT Team

JIAIT is built as a shared working team across units. The group brings together engineering, infrastructure, security, HR, web, learning, and operations expertise to test projects, document patterns, and help move promising ideas toward reusable campus solutions.

James Babiarz
Systems Engineer
Engineering IT Shared Services

Breydon Brennan
IT Specialist
Technology Services – IT Service Delivery

Richard Donovan
Cybersecurity Engineer
echnology Services

Timothy W. Morgan
Manager
Cloud Enablement ServicesTechnology Services

Ryan Northrop
Lead Cybersecurity Engineer
Technology Services

Paul J. Taraszka
Associate Site Reliability Engineer
Engineering IT Shared Services

Yury Borukhovich
Senior eLearning Professional
Center for Innovation in Teaching & Learning

Bryan Jonker
Senior Web Developer
Education Administration

Jesse Marsh
Senior Cybersecurity Risk Analyst
Technology Services

Jake Myers
Associate Director of Operations
Big Ten Academic Alliance

Glen Rundblom
Senior Linux Systems Administrator
Engineering IT Shared Services

Enterprise GenAI
Email: genai-support@illinois.edu